What is the application process?
All applications can be completed online. A current State-issued
Drivers License or photo ID are required with the application, along with
proof of income that meets these guidelines. This
documentation can be uploaded online or brought into the property. We process all applications through SafeRent
and may conditionally approve your application(s) while you wait. All applications are given final approval by
the Property Manager within 72 hours.
Is there a minimum income requirement?
Yes. Your total income must be at least 2.5 times the portion of your rent you are responsible for. If you do not meet the minimum income requirement, you have the option of applying with a guarantor. For more information, contact the leasing office.
How do I know if my application will be conditionally approved through SafeRent?
Your SafeRent rental score results from a mathematical analysis of information found in your consumer credit report, application, and previous rental history. To better understand the scoring criteria, click here.
What is the application fee?
The application fee is $32 per applicant. The fee is non-refundable given the fact that it covers the cost of processing your application.
What is the advanced rental deposit for and how much is it?
A $300 advanced rental deposit is due upon completion of the application. The fee reserves the apartment for you while the application is processed. Once your application is approved, the advanced rental deposit will be applied to your first months rent upon move-in. If your application is not approved, the advanced rental deposit will be refunded.
How much is the security deposit?
Move-in without paying a security deposit! We have partnered with Jetty to save you hundreds at move-in. Jetty offers a low-cost option that lets you keep more cash in your pocket while meeting your move-in requirements. Finish your application today to take advantage of this deposit-free offer. Learn more at jetty.com/move. If you opt-out of the Jetty program, you will be required to pay a deposit of $1,000-$1,250.
Are pets allowed? If so, what is the cost?
Yes! We are pet friendly. We currently accept a maximum of 2 cats or 2 dogs or 1 cat and 1 dog with the exception of the following breeds: Pit-bulls, Rottweilers, Chows, Akitas, American Staffordshire, Shar-Pei, Bull Terriers or any aggressive breed. A signed pet addendum is required at the time of move-in. A $250 refundable pet deposit, per pet, is required at the time of move-in, along with a $25 monthly pet rent/ pet.
Are there additional storage options?
Yes! Additional storage is available for $25 per month.
Are utilities included?
Gas, trash, and electric are included. The resident is responsible for water & sewer.
Do I need renter's insurance?
Yes, Renters insurance for a minimum of $100,000 in liability coverage is required for all residents. Residents may choose an insurance provider of their choice. Proof of insurance must be provided upon move-in.
What is your parking policy?
All parking at the community is free of charge.
Standard occupancy is
2 persons per bedroom
How many people can live in each floor plan type?
What if my apartment of choice isn't available?
If the apartment style you wish to apply for is not currently available, then we will gladly accept your completed application and applicable processing fees for our VIP Waitlist. Your application will have to be re-processed if your apartment of choice does not become available within 60 days. Check with your Sales Consultant for more details.
We comply with Equal Housing Opportunity Regulations. Equal access
to all types of housing is not only a right, but it is the law and policy of
this government. It is illegal for any person to discriminate in housing on the
basis of race, color, national origin, sex, handicap, or familial status.
My experience at Charlestowne North has been great. The staff & management are awesome. They always speak when they see you. They always do a good job at maintaining the property & providing us residents with any information we should have. The residents are great as well. Nice quiet/peaceful property.- Charlestowne North Resident
I absolutely love this community. The neighbors are friendly and the management staff is top notch! I've never had any issues in the time I've been here. This community is close to everything!! I'd definitely recommend living here to people I know.- Charlestowne North Resident
Since living here it's very nice and clean My apartment is by the lake. This is a nice place to live and save money It has been a pleasure living here.The maintenance and office staff are quick to address any concerns and are extremely courteous and professional.The residents are all wonderful people and proud to call them my neighbors. I highly recommend living here!- Charlestowne North Resident
It has been a very good experience. The administration works excellent. They are excellent, friendly and very responsible. The community is kept clean as well as the parking area. I am grateful for the opportunity to live in this community.- Charlestowne North Resident
Everything about it here is great. Great staff. Great mail system. Great parking system. It seems like everyone has a great balcony view as well. We have a convenient trail behind the complex which is nice on Saturday mornings. I recommend everyone checking this place out.- Charlestowne North Resident
I love this community! Its my first place since moving out of my parents house and I tell everyone about it. The office staff is amazing! The apartment is huge and so beautiful! The office is always quick to tell you about the different opportunities offered to save money on your rent!- Charlestowne North Resident
First I moved in in 2019. Although My move in date was October 1st, Vonya was in touch with me to start my move in process months before that. She was so helpful and everything went smooth. Then I moved back this month after 5 months and still everything went smooth. Kelley and Vonya both made sure I have my keys after a long drive from another state. They are the best! The apartments here are so spacious. I love that it is so quiet and close to a lake! Who doesn't want to live like that!- Charlestowne North Resident
If you want a property management and maintenance staff that is friendly and very welcoming and very accommodating, Charlestowne North is the place to call home. Whenever I enter the rental office, I am made to feel very welcome.- Charlestowne North Resident
I've lived here for almost seven years and have enjoyed every minute. This location is close to shopping, public transportation, and where I work. The building is secured, which is another feature I like. The amenities are great as well and recommend living here. The neighbors are friendly and management staff are second to none!- Charlestowne North Resident
My apartment provides me with everything I need. The office staff is professional and courteous. The new maintenance man is professional and knowledgeable. The property manager and office staff are so nice.- Charlestowne North Resident