What is the application process?All applications can be completed online. A current State-issued Drivers License or photo ID are required with the application, along with proof of income that meets these guidelines. This documentation can be uploaded online or brought into the property. We process all applications through SafeRent and may conditionally approve your application(s) while you wait. All applications are given final approval by the Property Manager within 72 hours.
How do I know if my application will be conditionally approved through SafeRent?
Your SafeRent rental score results from a mathematical analysis of information found in your consumer credit report, application, and previous rental history. To better understand the scoring criteria, click here.
What is the application fee?
The application fee is $32 per applicant. The fee is non-refundable given the fact that it covers the cost of processing your application.
What is the advanced rental deposit for and how much is it?
A $300 advanced rental deposit is due upon completion of the application. The fee reserves the apartment for you while the application is processed. Once your application is approved, the holding fee will be applied to your first months rent upon move-in. If your application is not approved, the holding fee will be refunded.
How much is the security deposit?
The security deposit will be waived for residents who purchase an eDeposit insurance policy through ePremium Insurance. This alternative must be bundled with a current ePremium renters insurance policy. Please contact the property for current ePremium rates. In the case where residents opt to pay a standard deposit, the amount starts at $750, and may be higher depending on credit. The amount is due at time of move in.
Are pets allowed? If so, what is the cost?
Yes! We are pet friendly. We currently accept a maximum of 2 cats or 2 dogs or 1 cat and 1 dog with the exception of the following breeds: Pit-bulls, Rottweilers, Chows, Akitas, American Staffordshire, Shar-Pei, Bull Terriers or any aggressive breed. A signed pet addendum is required at the time of move-in. A $250 refundable pet deposit, per pet, is required at the time of move-in, along with a $25 monthly pet rent/ pet. If renter chooses ePremium Insurance, pet deposit will be waived.
Are there additional storage options?
Yes! Additional storage is available for $25 per month.
Are utilities included?
Gas, trash, and electric are included. The resident is responsible for water & sewer.
Do I need renter's insurance?
Yes, Renters insurance for a minimum of $100,000 in liability coverage is required for all residents. Residents may choose an insurance provider of their choice. However, we have partnered with ePremium Insurance to provide coverage for our residents that includes all our requirements plus $500 in pet damage coverage, $10,000 (or more, based on resident preference) of resident personal property coverage, an endorsement covering resident caused water damage in their own unit and automatic instant approval.
What is your parking policy?
All parking at the community is free of charge.
How many people can live in each floor plan type?
Standard occupancy is 2 persons per bedroom
What if my apartment of choice isn't available?
If the apartment style you wish to apply for is not currently available, then we will gladly accept your completed application and applicable processing fees for our VIP Waitlist. Your application will have to be re-processed if your apartment of choice does not become available within 60 days. Check with your Sales Consultant for more details.
We comply with Equal Housing Opportunity Regulations. Equal access
to all types of housing is not only a right, but it is the law and policy of
this government. It is illegal for any person to discriminate in housing on the
basis of race, color, national origin, sex, handicap, or familial status.
The quality of the appliances in the kitchen and laundry facilities is amazing. Pool is a plus and isn't ever too crowded which I loved. Maintenance...... oh man the maintenance team gets the job DONE!- Charlestowne North Resident
Very welcoming especially since this is my first apartment. Definitely will recommend! I love how spacious the place is and how quiet the neighborhood is also.- Charlestowne North Resident
I love this apartment complex! It is well maintained, safe, the residents are kind, and the location is perfect. It is comforting for me to know what amount to pay each month including utilities and I have recommended this place to several people.- Charlestowne North Resident
My experience at Charlestowne North has been great. The staff & management are awesome. They always speak when they see you. They always do a good job at maintaining the property & providing us residents with any information we should have. The residents are great as well. Nice quiet/peaceful property.- Charlestowne North Resident
I absolutely love this community. The neighbors are friendly and the management staff is top notch! I've never had any issues in the time I've been here. This community is close to everything!! I'd definitely recommend living here to people I know.- Charlestowne North Resident
Since living here it's very nice and clean My apartment is by the lake. This is a nice place to live and save money It has been a pleasure living here.The maintenance and office staff are quick to address any concerns and are extremely courteous and professional.The residents are all wonderful people and proud to call them my neighbors. I highly recommend living here!- Charlestowne North Resident
It has been a very good experience. The administration works excellent. They are excellent, friendly and very responsible. The community is kept clean as well as the parking area. I am grateful for the opportunity to live in this community.- Charlestowne North Resident
Everything about it here is great. Great staff. Great mail system. Great parking system. It seems like everyone has a great balcony view as well. We have a convenient trail behind the complex which is nice on Saturday mornings. I recommend everyone checking this place out.- Charlestowne North Resident
I love this community! Its my first place since moving out of my parents house and I tell everyone about it. The office staff is amazing! The apartment is huge and so beautiful! The office is always quick to tell you about the different opportunities offered to save money on your rent!- Charlestowne North Resident
I have lived here for almost nine months now and so far I am very happy here. The community is quiet and friendly. The only noise I hear every so often are helicopters. Aside from that, the apartment building is usually well kept and clean- Charlestowne North Resident
First I moved in in 2019. Although My move in date was October 1st, Vonya was in touch with me to start my move in process months before that. She was so helpful and everything went smooth. Then I moved back this month after 5 months and still everything went smooth. Kelley and Vonya both made sure I have my keys after a long drive from another state. They are the best! The apartments here are so spacious. I love that it is so quiet and close to a lake! Who doesn't want to live like that!- Charlestowne North Resident
If you want a property management and maintenance staff that is friendly and very welcoming and very accommodating, Charlestowne North is the place to call home. Whenever I enter the rental office, I am made to feel very welcome.- Charlestowne North Resident
I've had an awesome experience at this community. It is very safe and the front office management is supportive and caring, especially in the midst of a global pandemic. I also like the overall aesthetic of both my apartment and the building as a whole.- Charlestowne North Resident
Friendly, professional staff. Clean apartment & lobby. Great location. Apartment has extras like utilities, microwave & disposal included. Balcony overlooking woods. Beautiful floors & carpeting. Big windows.- Charlestowne North Resident